Plumbing fixed right, at the price we quoted.
Leaks, clogs and water heaters handled by licensed plumbers on salary. You approve a flat price on the spot, before anyone picks up a wrench.
- Arrival window texted to you
- Flat price before work starts
- 2-year labor warranty
Typical repair visit
$89 diagnostic, waived with any repair
Most repairs finished in one trip. The truck carries 400+ parts.
- Master plumber on every permitTSBPE M-40218
- Insured for $2MLiability and workers' comp
- Background checkedDrug tested, in uniform, ID on the door
- City of Austin permits pulledWater heaters, gas and sewer work
What we do
Residential plumbing, start to finish.
One company for the midnight leak and the bathroom remodel. Every plumber is licensed, on salary and drives a stocked truck, so most jobs finish on the first visit.
Water heaters
Same-day replacement for 40 and 50 gallon tanks. Tankless installs with the permit and haul-away included.
From $1,850 installed
Drains and sewer
Snaking, hydro jetting and a camera inspection you can watch on the tablet next to us.
From $189
Fixtures and remodels
Toilets, faucets, showers and full bathroom rough-ins for homeowners and remodel contractors.
From $165
Flat prices
The price on the website is the price on the invoice.
No hourly billing and no trip charge on top. Prices include standard parts and cleanup. If your home needs something different, you see the new price before we start.
After-hours emergency fee: $95, 8 PM to 7 AM, Sundays and holidays.
Price list by service
Flat prices include parts we carry on the truck. You approve the price before we start.
Diagnostic visit
PopularWaived when you approve a repair on the same visit.
Up to 60 min
$89BookLeaking faucet repair
Cartridge or washer replacement, any brand we can source.
45 min
From $165BookRunning toilet repair
Fill valve, flapper and flush valve rebuild.
45 min
From $165BookGarbage disposal replacement
1/2 HP unit included, old unit hauled away.
60 min
From $385BookSlab leak detection
Acoustic and thermal locating, written report for your insurer.
2 hrs
$295Book
How a visit works
No surprises from the first call to the cleanup.
Same four steps for a dripping faucet and a burst pipe. You always know who is coming, when, and what it costs.
Book a visitStep 1, takes 1 minute
Book or call
Pick a two hour window online or call the office. Emergencies go straight to the on-call plumber.
Step 2, two hour window
We text when we leave
You get the plumber's name, photo and a live ETA. No waiting at home all day.
Step 3, no hourly billing
Flat price, your call
We diagnose, show you the options and a flat price for each. Nothing starts until you approve.
Step 4, same visit for most jobs
Fixed and cleaned up
Drop cloths, shoe covers and photos of the finished work in your inbox. Two years labor warranty.
Since 2009
Numbers we track, so you can hold us to them.
Google rating from 1,286 reviews
0.0
Average emergency arrival in 2025
0min
Jobs completed since 2009
0+
Labor warranty on every repair
0yr
Remodel plumbing
The work behind the tile.
Austin remodelers hire us for the part nobody photographs. PEX supply with home runs, properly vented drains and a pressure test before the wall closes.
- Rough-in inspected by the city before drywall
- Pressure test log handed to your contractor
- Fixture set and final the day tile is done
Service area
Same-day across 26 Austin ZIP codes.
Our trucks start every morning from South Austin. Type your ZIP to see the arrival window for your street.
No trip charge anywhere in our service area.
Reviews
Austin homeowners, in their own words.
Based on 1,286 reviews
Google, Yelp and Facebook
“Our water bill doubled and two other companies wanted to jackhammer the kitchen. Ruben found the leak under the hall closet in an hour, showed us the thermal image and rerouted the line through the attic the next morning. The price on the tablet was the price on the invoice.”
Old tank died on a Sunday night. New one was in by 11 AM Monday, permit and all. They even hauled the old one down the attic stairs.
Got a text with Andre's photo and an ETA, he was early. Cleared the line and showed me the root intrusion on camera. No upsell.
Flat price for the cartridge swap, done in 30 minutes. Shoe covers, drop cloth, and he wiped down the sink after.
They sized the gas line properly when the first company did not even check it. Hot water for days now, and the install is very tidy.
Had to reschedule once because of an emergency call, but they told me early and gave me $50 off. Install itself was perfect.
We are a small remodel outfit and use them on every bathroom. Passes inspection the first time, every time.
In writing
Four promises on every invoice.
- 01
On time, or $50 off
If we miss the arrival window without calling ahead, $50 comes off the invoice. No forms to fill out.
- 02
The price you approved
Flat prices per job, agreed before work starts. If we find something else, you decide, not us.
- 03
Two years on labor
If a repair we made fails within two years, we come back and fix it at no charge.
- 04
Your home, left clean
Shoe covers, drop cloths and a wipe-down. Old parts leave with us unless you want to keep them.
Financing
A new water heater should not wait for payday.
Spread larger jobs over 12 to 60 months through our lending partner. Checking your rate takes two minutes and does not affect your credit score.
Ask about financing- 12 months
- 0% APR
- On approved credit for jobs over $1,500
- 60 months
- From $49/mo
- Example: $2,400 tankless install at 9.99% APR
Financing is subject to credit approval by a third-party lender. Example terms only.
The crew
Plumbers you will see again.
Every Barton Creek plumber is an employee, licensed in Texas and paid a salary. Nobody earns more for selling you a bigger job.
Ruben Castillo
Owner, master plumber
Started Barton Creek with one truck in 2009. Still runs the slab leak jobs himself.
South AustinWalt Henning
Water heater lead
Thirty years on gas and tankless systems. Trains every new hire on venting and code.
BudaAndre Mensah
Drain and sewer lead
Runs the camera and jetting truck. Known for showing customers the footage frame by frame.
Pflugerville- 2 open rolesWe're hiring plumbersLicensed journeymen and apprentices. Salary, not commission, a take-home truck and paid continuing ed.See open roles
Book online
Pick a two hour arrival window.
For repairs and drain clearing. You get a text with the plumber's name and photo when they head your way.
Free estimate
Tell us about the job. A plumber calls you back with a price.
For water heaters, repipes, remodels and anything bigger than a single repair. Office hours reply within one hour, evenings by 9 AM the next morning.
- (512) 555-0187
- office@bcplumbing.example
- 2400 Creekline Dr, Suite B, Austin, TX 78745
Office hours
Times in CST
- MonMonday7 AM to 6 PM
- TueTuesday7 AM to 6 PM
- WedWednesday7 AM to 6 PM
- ThuThursday7 AM to 6 PM
- FriFriday7 AM to 6 PM
- SatSaturday8 AM to 2 PM
- SunSundayClosed
Emergency line answered 24/7, including holidays.
FAQ
Straight answers before you call.
Prices, timing and what happens at the door.
Still not sure?
Send a photo of the problem by text and a plumber will tell you what it likely is and what it costs.
Text us a photoOur diagnostic visit is $89 and is waived when you approve a repair on the same visit. Common repairs are flat priced, for example $189 to clear a sink drain or from $165 for a faucet repair. You see and approve the price before we start.
Ready when you are
Get a plumber at your door, not a call center.
Book a two hour window online or call the office. Emergencies are answered by a dispatcher 24/7.
- Flat prices
- Licensed and insured
- 2-year labor warranty